Privacy Policy

Welcome to the Ecom Natou website, accessible at (the "Site"), where we explain how your personal information is collected, used, and shared during your visit or purchases.

Personal Information Collected

While browsing the Site, we automatically collect information about your device, such as the web browser, IP address, timezone, and cookies. Additionally, we gather details about the pages viewed, products explored, referring sites, and search terms used, collectively referred to as "Device Information."

We use technologies like cookies; here are a few examples:

  • _session_id, a unique session identifier used by Shopify to store session information.
  • _shopify_visit, persistent for 30 minutes, records the number of visits to the site.
  • _shopify_uniq, expires at midnight the following day, calculates the number of visits per unique customer.
  • cart, a unique identifier persistent for 2 weeks, stores information about the shopping cart.
  • _secure_session_id, a unique session identifier.
  • storefront_digest, a unique identifier undefined to determine if the current visitor has access to a password-protected store.

"Log files," "invisible pixels," "tags," and "pixels" are also used to track Site activity.

When making purchases on the Site, Order Information is collected, including your name, billing address, shipping address, payment information, email address, and phone number.

Use of Personal Information

Order Information is primarily used to process your orders, manage shipping, generate invoices, and send confirmations. It is also utilized to communicate with you, assess fraud risks, and provide information or advertisements tailored to your preferences.

Device Information, especially the IP address, is used to assess fraud risks, enhance the Site, and analyze customer behavior.

Sharing of Personal Information

We share your Personal Information with third parties to assist in the aforementioned objectives. Shopify hosts our online store, and Google Analytics provides insights into Site usage. Check the following links to learn more about their privacy policies: Shopify, Google Analytics.

We may also share your information to comply with applicable laws and regulations, respond to legal subpoenas, or protect our rights.

Targeted Advertising and Opt-Out Options

Your Personal Information is used for targeted advertising. You can refuse this feature on platforms such as Facebook, Google, and Bing. For other services, visit the Digital Advertising Alliance opt-out portal.

Do Not Track and User Rights

Please note that the "Do Not Track" signal on your browser does not alter our data collection practices.

If you are a European resident, you have the right to access, correct, update, or delete your Personal Information. To exercise this right, contact us via the provided contact details.

Data Retention

Order Information is retained in our records after purchase, unless you request its deletion.

Changes and Contact

This policy may be amended to reflect operational, legal, or regulatory changes. For questions or complaints, contact us at or by mail at the following address: 10 Square des Caleides, Angers, Maine et Loire, 49000, France.

We encourage you to carefully review our complete policy for a comprehensive understanding of our privacy practices.